Frequently Asked Questions
How does virtual try-on work?
Upload a photo of yourself, then share a product link or image. Our AI generates a realistic image showing how the item might look on you.
Are my photos private?
Yes! Your photos are never used to train AI models. They're only processed to generate your try-on images and stored securely in your account. Read our Privacy Policy.
How do I delete my data?
You can delete individual photos and try-on images from your gallery. To delete your entire account and all data, go to Settings → Delete Account.
What if a try-on doesn't look right?
AI-generated images are approximations and may not perfectly match real-life appearance. For best results, use a clear, well-lit photo and high-quality product images.
How do I get more credits?
New users receive free generation credits. Additional credits can be purchased in the app. Credits do not expire.
Our Response Time
We typically respond to support requests within 24-48 hours during business days. For urgent issues, please mention "URGENT" in your email subject.